Last updated: April 30, 2026
Company name:万宁市泽芊商贸有限公司
Email:service@mail.kncbzxf.com
Phone: +86 16270994223
Address:海南省万宁市万城镇万安大道万安小区22栋3单元703
Legal representative: 张淇
Unified Social Credit Code: 91460000MAKBPQMP5A
About Us
We are a niche department store brand deeply rooted in the US market, focusing on selecting high-quality, practical, and sophisticated niche department store products. We are committed to creating exquisite, diverse, and cost-effective everyday consumer choices for our customers. We always adhere to the business philosophy of prioritizing quality and dedicated service, strictly controlling product quality while considering both practicality and aesthetics to meet the diverse daily home and lifestyle needs of our users.
To provide every customer with a worry-free, transparent, and reliable shopping experience, we have established a standardized order processing and customer service system to safeguard your shopping journey.
Customer Service Information
We have a dedicated after-sales customer service team ready to answer product inquiries, order questions, and various after-sales issues.
Customer Service Email: service@mail.kncbzxf.com
Customer Service Hours (UTC+8:00): Monday to Friday, 9:00 AM - 6:00 PM. Weekends and public holidays are not working hours. All inquiries and order issues will be prioritized on weekdays. Thank you for your understanding.
Order and Shipping Services
To ensure efficient and orderly order processing, we have established a standardized order shipping process. All in-stock orders are typically shipped within 1-2 business days. Shipments are suspended on weekends and public holidays, and delivery times are automatically extended accordingly. Normal delivery time is 5-7 business days, with full logistics tracking for a more secure shopping experience.
Meanwhile, to maximize user rights, we support flexible order adjustment services: Within 12 hours of successful order placement, users can contact customer service to modify and edit order information to suit their personalized shopping needs.
Our Mission
Since our inception, we have always focused on niche department store products, avoiding blindly following trends and concentrating on refining our products and services. In the future, we will continue to discover high-quality niche products, continuously optimize shipping efficiency and after-sales service, and repay the trust and support of every user with sincere, professional, and meticulous service.
Attached: We declare that KNCBZXF is an independent fast-fashion retailer and is not affiliated with any luxury brands.
