Last updated: April 30, 2026
Company name:万宁市泽芊商贸有限公司
Email:service@mail.kncbzxf.com
Phone: +86 16270994223
Address:海南省万宁市万城镇万安大道万安小区22栋3单元703
Legal representative: 张淇
Unified Social Credit Code: 91460000MAKBPQMP5A
Data Security Policy
We focus on the operation and sales of niche department store products in the United States and place great importance on the personal data and information security of every user. This data security policy aims to transparently explain to users our standards for collecting, storing, using, protecting, and managing user personal data, comprehensively protecting user information privacy and data security. By accessing this website, submitting an order, and using store services, users voluntarily acknowledge and agree to all terms of this data security policy.
I. Basic Service Information
Official Inquiry Email: service@mail.kncbzxf.com
Customer Service Hours (UTC+8:00): Monday to Friday, 9:00 AM - 6:00 PM. Inquiries, after-sales service, and data-related business are not handled on weekends and public holidays.
Basic Order Rules: Orders for in-stock items are generally shipped within 1-2 business days (excluding weekends and holidays). The standard delivery time is 5-7 business days. Within 12 hours of successfully placing an order, users can contact customer service to edit and modify order information. After this time, the order enters the preparation process, and the information is locked and cannot be modified.
II. Scope of User Data Collection
We only collect necessary user data required for conducting business operations, fulfilling orders, and providing after-sales support. We will never collect or obtain irrelevant user privacy information without authorization. The main data collection scope is as follows:
1. Order Fulfillment Data: Includes basic receiving information such as the user's name, shipping address, contact number, and email address when placing an order, used for order delivery, logistics, and service notifications;
2. Transaction Service Data: Includes order records, consumption information, after-sales consultation records, and order modification records, used for order verification, after-sales processing, and following up on user service needs;
3. Basic Browsing Data: Basic device information and browsing history data generated by users visiting the website, used to optimize website user experience, troubleshoot system failures, and prevent transaction risks.
III. Rules for Legal Use of Data
All collected user data will only be used for normal business operations and service scenarios, strictly adhering to the principle of compliant data use. Specific uses include: fulfilling order delivery, responding to user inquiries, handling after-sales returns and warranties, pushing order logistics notifications, optimizing platform services, and preventing abnormal transactions and risky operations.
We will not use users' personal data for irrelevant marketing or illegal profit-making, nor will we sell, rent, or disclose any user personal information without authorization. We ensure that user data is used compliantly only within the scope necessary for our services.
IV. Core Data Security Measures
We have established a comprehensive data security protection system, adopting industry-standard security technologies and management systems to comprehensively protect user data security:
1. End-to-End Encryption Protection
All user personal information, order data, and transaction data are transmitted and stored using high-level encryption technology, effectively preventing data theft, tampering, leakage, and loss, thus building a solid data security defense.
2. Strict Access Control
We have established a strict data access permission mechanism within the store, allowing only designated staff to access user data within the scope required for their work. This prevents internal personnel from privately viewing, copying, or leaking user information, ensuring full traceability.
3. Zero Retention of Sensitive Information
We will not store or retain highly sensitive data such as user payment passwords, security verification codes, and core bank card information. All payment verification processes are independently completed by legitimate third-party payment platforms, mitigating financial and information risks from the source.
4. Regular Data Cleanup
For expired and useless user historical data, we will regularly perform anonymization and cleanup in accordance with compliance standards to reduce data storage risks and continuously protect user information security.
V. Data Sharing and Disclosure Standards
We will never share or disclose user personal data indiscriminately. We will only synchronize a minimum amount of user information in the following necessary scenarios: To complete delivery services, we will synchronize basic receipt information with logistics service providers; to complete transaction settlement, we will synchronize transaction data with formal payment channels; and we will disclose relevant data in accordance with local laws and regulations and the legal requirements of regulatory authorities. All cooperating third parties have compliant data security capabilities and strictly adhere to data confidentiality agreements.
VI. User Data Rights
Users have the legal right to query, verify, correct, and delete their personal data. If you need to query personal data, correct errors, or apply to delete compliant personal data, you can contact us through our official email address during customer service hours. We will verify and process your request as quickly as possible.
VII. Data Security Policy Updates
We reserve the right to update and revise this data security policy as needed based on operational needs and compliance requirements. The updated policy will be directly published on the store page and will take effect immediately upon publication. Continued use of our services constitutes acceptance of the updated terms.
VIII. Inquiries and Feedback
If you have any questions, suggestions, or complaints regarding our data security protection methods or data usage rules, please contact us via our official email address: service@mail.kncbzxf.com
